Safety Guidelines

Your safety is our priority. Follow these guidelines for a secure experience.

For All Users

Verify Identities:
Always check user profiles, ratings, and reviews before engaging. Look for verified badges.
Keep Communication on Platform:
Use BIDJUAN's messaging system for all communications. This helps us protect you and resolve disputes.
Protect Personal Information:
Never share sensitive information like passwords, bank details, or full ID numbers through messages.
Report Suspicious Activity:
If something seems wrong, report it immediately to our support team.

Check Contractor Credentials:
Review portfolios, past projects, ratings, and verification status before hiring.
Get Everything in Writing:
Ensure all agreements, timelines, and costs are documented in the platform.
Use Milestone Payments:
Break payments into milestones based on project progress to protect your investment.
Meet in Safe Locations:
If meeting in person, choose public places and consider bringing someone with you.

Complete Your Verification:
Get verified to build trust with clients and increase your chances of winning bids.
Be Transparent About Costs:
Provide detailed, honest quotes. Hidden fees damage your reputation.
Document Your Work:
Take photos and keep records of project progress to protect yourself from disputes.
Follow Safety Regulations:
Comply with all local building codes and safety standards for construction work.

Our support team is available to assist you